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Support · Twin

Last updated October 27, 2026

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Twin for iPhone is an early Preview, planned for testing through TestFlight.
Content marked Preview or Sample is illustrative. Nothing is sent, called or bought.
Your approvals, house rules, activity and app-connection choices are saved on this iPhone only.
Pairing a real Twin is Coming soon. "Set up DIY Twin" is a walkthrough and doesn't pair a device.
Payments aren't in this version.

Why does the app say Preview?: This version shows what the Twin companion will feel like, using sample content. Pairing a real Twin, Ship us and Hosted are Coming soon.
Can I connect my own spare iPhone?: Not in this version. "Set up DIY Twin" walks you through the steps, but it doesn't pair a device yet.
Do my house rules do anything yet?: You can switch them on and off, and they're saved on this iPhone. They aren't enforced until a Twin is paired, so they don't block or allow anything in this version.
I typed in Ask Twin. Why didn't anything happen?: Ask Twin is a Preview. Nothing you type there is sent, and the app tells you "nothing was sent."
Does Twin collect my data?: No. The Preview app makes no network connections and doesn't collect personal data. The website waitlist isn't connected yet, so nothing typed there is sent. See the Twin Privacy Policy.
Will I be charged?: No. Payments aren't in this version. Plan prices on our site aren't set yet.
How do I start over?: Settings › Reset sample data puts the sample content back.
How do I send feedback?: Email support@twindevice.com. If you're testing through TestFlight, you can also send feedback from the TestFlight app.